Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.
Effective Date: June 25, 2025
Last Updated: June 25, 2025
Who We Are
Kiwi Limited ("we," "us," or "our") provides workflow automation services using n8n and related technologies. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
Contact Information:
- Company: Kiwi Limited
- Email: hello@trykiwi.ai
Information We Collect
Information You Provide
- Account registration details (name, email, company information)
- Authentication credentials for third-party services you choose to connect
- Configuration data for your automated workflows
- Support communications and feedback
Information Collected Through Automation
- Data from connected applications as required for your specific automation workflows
- Metadata and logs related to workflow execution
- Performance and usage analytics
Automatically Collected Information
- IP addresses and device information
- Usage patterns and service interactions
- Error logs and diagnostic information
How We Use Your Information
- Provide and maintain our automation services
- Execute the workflows you configure
- Troubleshoot technical issues and provide support
- Improve our services and develop new features
- Communicate important service updates
- Comply with legal obligations
Third-Party Services and Data Processing
Important Notice: Our services integrate with third-party platforms and AI services. When you connect external services:
n8n Cloud Platform
- We use n8n Cloud as our automation platform
- Your workflow data is processed according to n8n's Privacy Policy
- Data may be stored on n8n's servers located in the EU (Germany).
AI and Machine Learning Services
- We may use AI services including OpenAI, Anthropic, and Google AI models.
- Data sent to AI services is processed according to their respective privacy policies
- AI Training: Some AI providers may use processed data to improve their models unless explicitly opted out
Connected Applications
- We only access data from applications you explicitly authorize
- Access is limited to what's necessary for your configured workflows
- Each connected service maintains its own privacy practices
Data Sharing and Disclosure
- Service Providers: With third-party services necessary to operate your workflows
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize additional sharing
Data Security
- Encryption of data in transit and at rest
- Access controls and authentication requirements
- Regular security assessments
- Incident response procedures
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Data Retention
- Account Data: Retained while your account is active and for 30 days after deletion
- Workflow Data: Retained as long as necessary to provide services and comply with legal obligations
- Logs and Analytics: Typically retained for 90 days for operational purposes
Your Rights and Choices
- Access: Request information about data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal and operational requirements)
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@trykiwi.ai.
International Data Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable privacy laws.
Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
Changes to This Policy
- Email notification to your registered address
- Prominent notice on our website
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us:
- Email: privacy@trykiwi.ai
*This policy complies with applicable privacy laws including GDPR, CCPA, and other regional privacy regulations.*